If you are having any issues please reach out to help@knovi.com for assistance.

Knovi uses Artificial Intelligence (AI), to match clients with the correct attorney for their case. We also use AI to intuitively collect all the pertinent information for your case to save both the attorney and client time and effort. Download or signup for Knovi now to see all the ways Knovi can help you!

noun: a computer program designed to simulate conversation with human users, especially over the Internet. - Oxford

noun: the theory and development of computer systems able to perform tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages. - Oxford

“Machine Learning is the science of getting computers to learn and act like humans do, and improve their learning over time in autonomous fashion, by feeding them data and information in the form of observations and real-world interactions.” - Emerj.com

Knovi uses Artificial Intelligence (AI) instead of a live person, which means that the more you and your clients use Knovi, the smarter it becomes… making your ROI increase each time your clients use it. Pair that with Knovi's streamlined CRM process and outstanding customer service, and you can easily see why Knovi is so different from any other chatbot out there.

Knovi is available wherever it's most convenient for you. Whether you are browsing from your computer or using our app on your mobile device, Knovi has you covered.

Whether you are an Apple or Android user, Knovi has you covered, conveniently available on both the App Store and Google Play Store. Please see details on your respective app store as to which operating systems are supported.

Yes, Knovi takes security very seriously. Since the information we are collecting is confidential, we take all precautionary measures to ensure your information is secure on all platforms.

Easy, simply click on the links below for either Apple or Android users. You can also search for Knovi through your respective app store, either the App Store for Apple users or Google Play Store for Android users.

Always! Knovi will never never charge for simply downloading the app.

Knovi uses Artificial Intelligence (AI) instead of a live person, which means that the more you and your clients use Knovi, the smarter it becomes… making your ROI increase each time your clients use it.

Knovi isn't like the chatbots you are used to. We use Artificial Intelligence (AI), to ask intuitive questions pertaining to your client’s case. Your client initiates the conversation and tells Knovi a little bit about their case; from there appropriate questions are generated making it seamless and easy for your clients to use.

Absolutely NOT! Unlike other chatbots, Knovi will never charge you per chat. This also comes with the added benefit of not having to track which leads were successfully obtained and which you need to dispute… because they are all included with your monthly subscription.

Start off by signing up for your no-risk, free trial. We want to make sure you understand how Knovi works and see it working for you before you begin paying. Once your free trial is up billing will begin. You can cancel your Knovi subscription at any time.

Easy! Simply signup for your free trial and we will work with you and/or your marketing company to get Knovi added to your site, no extra fees required.

Only when you are ready. Your clients first initiate their conversation with Knovi on your website; from there, all of the information collected from Knovi is conveniently ready for you from your firm's Knovi account. You choose how to continue the conversation from there.

Once your client completes the process with Knovi, you will be notified immediately of the new lead that has come in. You can then choose how you wish to proceed with the potential client from there.

Absolutely NOT! Knovi is a completely free app connecting clients and attorneys. Knovi will never require clients to pay for using their services, however, since you can contact your attorney through the app, you should discuss any time or billing questions with your respective attorney.

Your information is only shared with the respective attorney you are contacting. Knovi does not share your information with third parties and takes all measures to ensure your information remains confidential.

Knovi is available whenever is convenient for you, 24/7. Since Knovi uses Artificial Intelligence (AI), you can use Knovi at your leisure. Once you are matched with an attorney, each firm has their own hours of operation.

Please reach out to your respective attorney to see if they are out of office. If you still do not receive contact, please reach out to us at help@knovi.com.