Privacy Policy
At Knovi we are committed to safeguarding and preserving the privacy of our visitors and users.
This Policy explains what happens to any personal data that you provide to us, or that we collect from you while you visit our site and/or use any of our services. This Policy also explains how we use cookies.
We do update this Policy from time to time so please do review this Policy regularly.
The information we collect through the website is processed or controlled by SCBA, LLC, which is headquartered in the United States of America at 200 South Broad Street, Suite 400, Philadelphia, PA 19102. We may also act as a service provider (or data processor) on behalf of and in accordance with the instructions of our customers or other third parties. When we act as a service provider, if you have questions about the processing of your information, or to exercise any applicable legal rights, please contact us via the means described below.
The Legal Bases For Using Your Personal Information
We may collect, use, and share your personal information where we are satisfied that we have an appropriate legal basis to do this. This may be because:
If you would like to find out more about the legal bases on which we process personal information, please contact us using the details below.
Information That We Collect
In running and maintaining our website we may collect and process the following data about you:
Use of Cookies
Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer and/or mobile device in order to assist us in improving our service, such as by helping you maintain your log-in during your iuse of the services, and by identifying errors that you may encounter when using the services. We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.
Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website or mobile application. You can adjust the settings on your computer or mobile device to decline any cookies if you wish. This can be done within the “settings” section of your computer or mobile device.
Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.
Legal Rights of EEA Individuals
Subject to certain exemptions, and in some cases dependent upon the processing activity we are undertaking, you have certain rights in relation to your personal information if you are a resident of the European Economic Area (“EEA”):
We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time.
How to Exercise Your Rights: If you would like to exercise any of the rights described above, please send us a request at help@knovi.com. In your message, please indicate the right you would like to exercise and the information that you would like to access, review, correct, or delete.
We may ask you for additional information to confirm your identity and for security purposes, before disclosing the personal information requested to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. We may not always be able to fully address your request, for example if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.
Storing Your Personal Data
The data that we collect from you will be stored in the United States of America. In operating our website it may also become necessary to transfer data that we collect from you to locations outside the United States of America for processing and storing. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
Disclosing Your Information
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:
Third Party Links
On occasion we include links to third parties on our website and/or through our services. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.
Contacting Us
Please do not hesitate to contact us regarding any matter relating to this Privacy and Cookies Policy via our Contact Form.